Last updated: April 15, 2024

Welcome to Real Meta! Protecting your privacy is crucial to us. 

This privacy policy outlines our practices regarding the collection, use, and sharing of your information through Meta Visit VR app, available on the Meta Quest platform.

Information We Collect

1. Account Information
   1. Username and Profile: We collect your chosen username and avatar, which are
      public and visible to other players in the game.
2. Interaction Data
   1. Voice Communications: Our game includes voice chat features. We temporarily
      store voice chat logs to monitor compliance with our community guidelines and
      for abuse prevention.
   2. Gameplay Information: We collect data about your in-game activities, interactions, and movements to enhance your gaming experience and provide
      support.
3. Technical Data
   1. Device Information: We collect information about the VR headset and any connected devices, including model, operating system, and hardware
      performance metrics.
   2. Location Data: We may collect approximate location data derived from your IP address to provide region-specific services and support.

How We Use Your Information

1. To Provide and Manage the Game: We use your information to operate the game, manage accounts, provide customer support, and deliver updates.
2. To Improve Our Services: We analyze gameplay and interaction data to enhance game features and user experience.
3. For Safety and Security: We use collected data to monitor for and prevent fraudulent activity, enforce our terms and conditions, and ensure the safety of our gaming environment.

Sharing of Your Information

1. With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and technical support.
2. For Legal Reasons: We may disclose information if required by law, such as in response to a subpoena or similar legal process, or to protect our rights and
   safety and those of our users.

Data Retention

We retain your personal data only for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to access, correct, or delete your personal data. You can manage your account information through the game’s settings. If you wish to delete your account and associated data, please send an email to feedback@realmeta.ca with the subject line “Request for Data Deletion”; We will respond to your request within 30 days and provide confirmation once your data has been deleted.

Children’s Privacy

Our app is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this privacy policy, please contact us at: feedback@realmeta.ca